Terms of Service

Last updated: 2026-02-28

1. Introduction

Welcome to LineupDesigner. By using our service, you agree to these Terms of Service. LineupDesigner is a web-based application for managing hockey teams and creating lineups, operated by LMCE Sweden AB (org. nr 559XXX-XXXX), based in Sweden. These terms constitute a legally binding agreement between you and LMCE Sweden AB.

2. Service Description

LineupDesigner provides tools for hockey coaches and team managers to manage player rosters, create lineup formations, export them as images, organize training groups, and track pairing statistics. The service is offered in tiered subscriptions (Basic and Coach) with varying functionality. We reserve the right to modify, suspend, or discontinue features with reasonable notice.

3. Account Registration

You must be at least 18 years old to create an account. By registering, you confirm that you are of legal age. You may register using email/password or Google OAuth. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

4. User Responsibilities

As a user, you are responsible for:

  • Ensuring all information you enter is accurate and that you have the right to use it
  • Having written or verifiable consent from parents/guardians before entering personal data of minor players (names, birth years, jersey numbers)
  • Keeping your login credentials secure and not sharing them with unauthorized persons
  • Complying with all applicable laws, including data protection laws in your jurisdiction, when using the service

5. Minor Player Data

LineupDesigner is designed for adult coaches to manage team rosters that may include minor players. As the account holder, you act as a data controller for the player data you enter. You are solely responsible for obtaining proper consent from parents or guardians before entering any minor's personal information. In accordance with COPPA (US), GDPR Article 8 (EU), and PIPEDA (Canada), we do not knowingly allow children under 13 to create accounts or directly provide us with personal information.

6. Data Ownership

You retain full ownership of all data you create and upload to the service, including player rosters, lineup formations, and exported images. LineupDesigner stores your data securely and will never sell or share it with third parties for marketing purposes. We may use anonymized, aggregated data to improve the service. Upon account deletion, all your data is permanently removed within 30 days.

7. Intellectual Property

The LineupDesigner name, logo, design, and underlying software are the intellectual property of LMCE Sweden AB. You may not copy, modify, distribute, or reverse engineer any part of the service. Exported images you create using the service are yours to use freely, though free-tier exports may include a LineupDesigner watermark.

8. Payment Terms

Payment for subscriptions is handled securely via Stripe. The following applies:

  • Prices are displayed in USD. VAT/tax is calculated at checkout based on your location
  • Subscriptions renew automatically unless cancelled before the renewal date
  • Payment is charged at the start date and then monthly or yearly depending on the plan
  • Receipts are available via your Stripe billing portal

Payment Failures

If a payment fails, we will attempt to retry the charge according to Stripe's retry schedule. If payment continues to fail, your subscription may be suspended or downgraded to the free tier. We will notify you via email before any downgrade occurs. You are responsible for ensuring your payment method is valid and has sufficient funds.

9. Subscription and Cancellation

You can cancel your subscription at any time in Settings. Upon cancellation, you retain access to paid features until the end of your current billing period. After that, your account is downgraded to the free version. No refunds are given for partially used periods. If you believe a charge was made in error, contact support@lineupdesigner.com.

10. Prohibited Use

You may not use LineupDesigner to:

  • Store or transmit personal data without proper consent from data subjects or their guardians
  • Attempt to gain unauthorized access to other users' data or the service infrastructure
  • Use automated scripts, bots, or scrapers to access the service
  • Use the service for any purpose that violates applicable laws or regulations

11. AI-Powered Support and Feedback

LineupDesigner offers an AI-powered support chat to help you with questions about the service. By using this feature, you acknowledge and agree to the following:

  • Responses are generated by artificial intelligence (Anthropic Claude) and may not always be accurate or complete. AI responses do not constitute professional, legal, or medical advice.
  • Your support chat messages are sent to Anthropic's API for processing. We do not send your account data, player data, or any other personal information — only the messages you type in the support chat.
  • We may store anonymized support conversations to build a knowledge base and improve future responses. No personally identifiable information is retained in the knowledge base.
  • When you submit feedback or suggestions through the support chat, you grant LMCE Sweden AB a non-exclusive, royalty-free license to use, adapt, and implement your feedback to improve the service. You will not be individually credited or compensated for feedback unless otherwise agreed in writing.
  • LMCE Sweden AB is not liable for any decisions you make based on AI-generated support responses.

12. Data Portability and Switching (EU Data Act)

In compliance with the EU Data Act (Regulation (EU) 2023/2854), you have the right to export your data and switch away from our service:

  • You may terminate your subscription at any time with a maximum notice period of two (2) months.
  • Upon request, we will provide a complete export of your data in a structured, commonly used, and machine-readable format (JSON) within thirty (30) days.
  • You can initiate a data export at any time via Settings > Account > Export Data, or by contacting support@lineupdesigner.com.
  • We will not impose any technical, contractual, or financial barriers to prevent you from switching to another service.

13. Limitation of Liability

LineupDesigner is provided "as is" without warranties of any kind, express or implied. To the maximum extent permitted by law, LMCE Sweden AB shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, revenue, or profits. This expressly includes any reliance on AI-generated support responses. Our total liability is limited to the amount you have paid for the service in the preceding 12 months. Nothing in these terms limits liability for fraud, gross negligence, or any liability that cannot be excluded by law.

14. Indemnification

You agree to indemnify and hold harmless LMCE Sweden AB from any claims, damages, or expenses arising from your use of the service, your violation of these terms, or your violation of any third-party rights, including but not limited to claims related to the personal data of minors you have entered into the service.

15. Account Termination

You can delete your account at any time via Settings. Upon deletion, all your data is permanently removed within 30 days, except where we are legally required to retain it. We reserve the right to suspend or terminate accounts that violate these terms, with notice where practicable.

16. Governing Law and Disputes

These terms are governed by the laws of Sweden, without regard to conflict of law principles. For EU consumers, this does not affect your mandatory consumer protection rights under the laws of your country of residence.

Any disputes shall first be attempted to be resolved amicably. If no resolution is reached, disputes shall be settled by the competent courts of Sweden. EU consumers may also use the EU Online Dispute Resolution platform (ec.europa.eu/odr). Nothing in these terms prevents you from filing a complaint with your local consumer protection authority.

17. Changes to Terms

We may update these terms as needed. For material changes, we will notify you via email at least 30 days before they take effect. Continued use of the service after changes take effect constitutes acceptance of the updated terms. If you do not agree with the changes, you may cancel your account before they take effect.

18. Contact

For questions about these terms, contact us at support@lineupdesigner.com